Changes to our Patient Portal and Online Registration Processes
Dear Valued Patient,
We are writing to inform you of an important update regarding our patient portal and online registration systems that will take effect on August 5, 2024.
To enhance your experience and better serve your healthcare needs, The Centers for Advanced ENT Care – Siegel, Bosworth, and Sorensen Division will be transitioning from Phreesia, Allscripts/FollowMyHealth to Healow as part of our overall transition to a new electronic health records system – eClinicalWorks. This change is part of our ongoing commitment to providing you with the highest quality of care and the most efficient services possible.
What You Need to Know:
- Transition Date: The new system will go live on August 5, 2024.
- Patient Information: All of your existing patient information and medical history will be securely transferred to the new Healow/eClinicalWorks system. You do not need to take any action to ensure your data is retained.
- Account Setup: You will receive an email from Healow with instructions on how to set up and register your account in the new portal. Please be aware that this email may go to your spam or junk folder but, rest assured, it is a legitimate communication from our practice.
We understand that transitions can sometimes be challenging. We are here to support you every step of the way. Should you have any questions or need assistance during this transition, please do not hesitate to contact our office at (240)-361-9000, Monday through Friday, 8am – 4pm, or through the Contact Us form on our website.
Thank you for your continued trust and confidence in our practice.
Sincerely,
Michael B. Siegel, MD, FACS
John M. Bosworth, Jr., MD, FACS
Pete Sorensen, MD, FACS